Q1. What are the unique features which make the Ruby Hard Drive Kit stand out in comparison to other drive kits in the market?
A. The Ruby Hard Drive Kit have great adaptability allowing the hard drive contained inside the Ruby enclosure to be used simply as an external hard drive with eSATA interface, a hot swappable drive cartridge using the Ruby Drive Cartridge System using SATA or USB connection, a removable drive system in IDE or SCSI connection, or a combination of these spectacular features. The direct SATA bridge technology used to mount the Ruby enclosure into the Ruby drive cradle are designed to protect the SATA data and power connectors on the physical drive against wear and tear in removable drive application while at the same time allow data to directly pass through to the controller for maximum possible hard drive performance.

Q2. There appears to be a SATA connector on the rear end of the Ruby enclosure beside the eSATA connector. Can I use this connector for SATA connection?
A. This is not a normal SATA connector as it does not have any outer frame surrounding the connector to secure the cable or maintain the data pin alignment. This connector is designed for data connection to the Ruby drive cradle in removable drive application. Connecting a regular SATA cable to this SATA connector is not recommended as the connecting cable may not be able to make correct alignment or secure connection. For external application, a eSATA cable should be used to connect to the eSATA port on the Ruby drive enclosure.

Q3. I want to swap hard drive in and out of my computer without restarting my computer, will the Ruby drive kit support this and what components do I need?
A. The Ruby Drive Cartridge System is designed for the hot swapping of drives without rebooting the computer. The Ruby Drive Cartridge System with SATA interface must be connected to a hot-swap compatible SATA controller. If this is not done, the removal or insertion of a Ruby enclosure will cause the system to freeze or reboot.